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Best Live Chat Software of 2026

Compare Live Chat software by price, features and verified user reviews. We tested every product below, scored it on ease, features, value and support, and ranked it by BSR score. Sponsored placements are labeled and sit outside the ranking.

We haven't tested any Live Chat software yet.This category is on our roadmap. Vendors can request a listing and users can tell us which products to review first.
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Live Chat software buyer's guide

What is live chat software?

Live Chat software helps you compare live chat software by price, features and verified user reviews. The products in this category range from free tools for one person to platforms built for thousands of users, so the right choice depends more on your team size and must-have features than on the overall score.

How to choose

  • Pick your three must-have features and filter the list by them.
  • Shortlist the top two or three and compare them side by side.
  • Run the free trial with your real data for at least a week.
  • Check the lowest-rated subscore of your finalist. That is where the complaints will come from.

Related categories

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