ADP TotalSource review
Bottom line
ADP TotalSource is a PEO-based platform that runs payroll, benefits, and most HR functions in one system. Its clearest strength is breadth, since employees can handle paystubs, time off, and benefits from a mobile app and a web portal. The main limitation is that it works through an employer partnership, and only the $5 per user per month starting price is shown, so the full cost depends on the arrangement. Small and mid-size businesses that want to outsource payroll and benefits administration should consider it.
What is ADP TotalSource?
ADP TotalSource is a PEO platform that handles payroll, benefits administration, and HR management for businesses that run their workforce through ADP. It takes on the administrative work of paying employees, enrolling them in benefits, tracking leave, and keeping records current, so the business's own HR staff can focus on other work.
Employees sign in to the MyLife portal and the ADP Mobile app to view paystubs and tax forms, request time off, and manage their benefits. Benefits enrollment is handled online, and employees can opt into paperless benefit documents from their profile. Full platform access, including job-related information and benefits management, runs through workforcenow.adp.com. Employees with questions can reach MyLife Advisors by email, by phone at 1-844-448-0325, or through chat, with support hours from 8 a.m. to 11:30 p.m. ET in English and Spanish, plus language line support for other languages.
The platform is used by freelancers, small businesses, mid-size businesses, and enterprises, though its core model centers on employers that partner with ADP TotalSource to offer benefits to their staff. Pricing starts at $5 per user per month, and a free trial is available. There is no free plan.
What sets it apart from typical HR tools is breadth within one system. Most tools cover a single function, such as payroll or applicant tracking. This platform combines payroll, benefits, time and attendance, recruiting, onboarding, performance management, compliance reporting, and HR analytics. Employees also get access to benefit options that the company describes as typically found only at larger corporations, while keeping the experience of a smaller employer.
Who it's for
- Small businesses using a PEO
- Mid-size businesses seeking broader benefits
- HR teams consolidating payroll and benefits
Who should look elsewhere
- Teams that want only one HR function
- Companies needing a free plan
- Buyers who need published tier pricing
Typical uses
- Running payroll and tax forms
- Online benefits enrollment
- Tracking leave and time off
- Onboarding new hires
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ADP TotalSource alternatives and comparisons
ADP TotalSource is the only human resources product we list so far. Browse the category as more are added.