Confluence review
Bottom line
Confluence is a shared workspace for documents, specs, and team knowledge, with the deepest value for teams that already track work in Jira. Its clearest strength is the two-way link with Jira, which keeps documentation and work items connected. The main limits are the Free plan's 10-user cap and the lack of published prices for tiers above the $5.42 per user per month starting rate. Engineering, product, and project teams that want docs and tickets in one system should pick it.
What is Confluence?
Confluence is a team workspace from Atlassian for creating, organizing, and sharing documents, project plans, and internal knowledge. It addresses a common problem: project details, decisions, and process notes end up scattered across email, chat, and file folders, where teammates can't find them. Confluence gives each team one central place for pages, specs, and decisions, so everyone works from the same current version.
Day to day, people write pages in a rich text editor and edit them together in real time, with in-line comments, likes, images, GIFs, and emojis. Tagging a teammate sends a notification, and tasks can be assigned directly from a page. Spaces and a nested content tree organize work by team, project, or goal, while labels and advanced search help people find pages again. Page versioning records every change, lets users compare versions, and reverts edits. Whiteboards provide an infinite canvas for brainstorming, Databases pull information from Jira and other tools into tables, cards, or boards, and Loom recordings can be embedded on pages.
Confluence serves freelancers, small businesses, mid-size businesses, and enterprises. The Free plan supports up to 10 users, 2GB of file storage, and unlimited spaces and pages. Paid plans step up through Standard, Premium, and Enterprise, adding more storage, unlimited users, page analytics, and admin controls. Paid pricing starts at $5.42 per user per month.
What sets Confluence apart is its tight link to Jira. Teams can create Confluence pages and whiteboards from inside Jira, turn highlighted text into Jira work items, and embed live Jira dashboards and backlogs in documentation. Rovo, Atlassian's AI assistant, searches and summarizes across both products. Confluence also offers an API and a Rovo MCP Server for connecting AI agents, and it integrates with tools including Slack, GitHub, Microsoft Outlook, Google Calendar, Trello, and Miro.
Who it's for
- Engineering and product teams that document work in Jira
- Companies building a shared internal wiki or intranet
- Small teams starting on the Free plan
Who should look elsewhere
- Teams that do not use Jira and need only a simple note-taking tool
- Buyers who want fixed, published prices for every tier
Typical uses
- Engineering specs and technical documentation
- Company intranet and team hub
- Project planning and retrospectives
- Customer FAQs shared through public links
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Confluence alternatives and comparisons
Confluence is the only knowledge management product we list so far. Browse the category as more are added.