Yanolja Cloud Solution Property Management System (PMS) review
Bottom line
Yanolja Cloud Solution is a hotel property management system that bundles channel management, a booking engine, POS, payments and AI guest messaging into one platform. Its clearest strength is that all products share one database, so reservations, rates and folios stay in sync without manual handoffs. The main cost to watch is that plan prices are not published, and add-ons such as the Open API and Website Builder are billed separately. It suits hotels and groups that want to replace several tools with one vendor and are ready to request a quote.
What is Yanolja Cloud Solution Property Management System (PMS)?
Yanolja Cloud Solution is a cloud property management system for hotels, sold as part of a wider platform that also covers channel management, a booking engine, a point-of-sale system, payments, revenue tools, a website builder and an AI Concierge. It handles the core work a front desk has to get right. Reservations from every source land in one calendar, rooms and rates stay matched across sales channels, and guest folios, housekeeping and maintenance stay current. The platform replaces a patchwork of separate tools with one database and one login, so a rate change or room move is visible to everyone who needs it.
Day to day, front desk staff check guests in and out, move rooms, extend stays and close folios from the same screen. Guests can complete ID upload, digital registration and payment on their phones before arrival. Housekeeping task lists build from arrivals, departures and standing requests, and maintenance work orders are tracked through to completion. Rate and inventory changes push to connected booking channels, and the night audit closes overnight with reports ready the next morning. Managers can use the mobile app to run operations, receive urgent alerts and take over guest conversations.
The platform serves independent properties, regional chains and multi-property groups, and the company names hostels, resorts, boutique properties and serviced apartments among its customer types. Pricing is a flat monthly fee per property based on room count, with three tiers. Essential covers the PMS, channel manager, booking engine and payments. Growth adds the AI Concierge, dynamic pricing and reputation management. Enterprise adds custom integrations and custom development, with one price across every property a group runs. Add-ons such as the Website Builder, Restaurant POS and Open API are billed separately.
What sets it apart is the scope of a single database and the AI layer that runs across it. Many property management systems cover the front desk and leave channel management, direct booking and guest messaging to other vendors. Here, the AI Concierge answers guest questions on WhatsApp, chat and voice, takes direct bookings and room service orders, and posts charges to the guest folio. Managers can switch every AI agent to manual mode so that staff approve each action before it runs.
Who it's for
- Independent hotels and boutique properties
- Regional chains with several locations
- Hostels, resorts and serviced apartments
Who should look elsewhere
- Buyers who need published plan prices before speaking to sales
- Properties that need custom builds outside the Enterprise tier
Typical uses
- Consolidating PMS, channel manager and booking engine into one platform
- Taking direct bookings through website chat and WhatsApp
- Setting rates and inventory across several properties from head office
- Replacing a legacy PMS with migration and training included
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Yanolja Cloud Solution Property Management System (PMS) alternatives and comparisons
Yanolja Cloud Solution Property Management System (PMS) is the only hospitality property management product we list so far. Browse the category as more are added.