OpenText HighTail review
Bottom line
Hightail is a file transfer service built around creative review, where large files, comments, and version history live together. Its clearest strength is the free Lite plan for light sharing, paired with Pro and Teams tiers that add large uploads and approval workflows. The main cost to watch is the per-user pricing on Teams and Business, and the 7-day expiration on free files. Creative teams and agencies that run frequent client review rounds should consider it first.
What is OpenText HighTail?
Hightail is a cloud-based file sharing and creative review service from OpenText. It began as YouSendIt in 2004 to move files too large for email, and it now combines large file transfer, feedback collection, and light project management for teams that send design, video, and marketing assets to clients and reviewers. It addresses the back-and-forth of review rounds, where feedback arrives by email in conflicting versions.
Day to day, a sender uploads a file or syncs it from Dropbox, OneDrive, or Google Drive, then shares it with recipients. Recipients receive notifications, and senders can track when content is accessed. Reviewers leave precise comments on the file itself, and teams can compare versions side by side, hold realtime discussions, and assign to-dos and approvals. The Adobe Photoshop and Illustrator plugins let designers respond to feedback without leaving Creative Cloud, and mobile apps for iPhone and Android allow previewing, commenting, and approving on the go.
Freelancers, small businesses, mid-size companies, and enterprises all use the service. Lite is free, with a 100MB send limit, 2GB of storage, and files that expire after 7 days. Pro costs $12 per month billed annually and raises uploads to 25GB with unlimited storage. Teams costs $24 per user per month billed annually for 1 to 30 users and adds version control, visual project management, and advanced approval routing. Business costs $36 per user per month billed annually for 3 or more users and adds single sign-on, admin reports, and the Outlook plugin. Organizations with 25 or more users work through the sales team.
Many file transfer tools stop at delivery. Hightail keeps feedback in the same place as the file, with version history that reviewers can compare. Its Adobe integrations and its connection to OpenText Media Management, a digital asset management system, tie it to creative and enterprise content workflows. Because Hightail is part of OpenText, it can also connect with other OpenText products such as Documentum.
Who it's for
- Creative agencies and marketing teams
- Freelance designers sharing work with clients
- Teams running frequent review and approval rounds
Who should look elsewhere
- Users who need only occasional sharing of small files, where Lite may suffice
- Organizations that need permanent file retention on free plans
- Teams that want a desktop-only, non-browser workflow
Typical uses
- Sending large design or video files to clients
- Collecting feedback from multiple reviewers on one file
- Managing creative approvals and to-dos across a team
- Syncing files from Dropbox, OneDrive, or Google Drive for review
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OpenText HighTail alternatives and comparisons
OpenText HighTail is the only file sharing product we list so far. Browse the category as more are added.