Hotelogix review
Bottom line
Hotelogix is a cloud hotel property management system that connects front desk, housekeeping, point of sale, channel distribution, and reporting in one platform. Its clearest strength is breadth combined with round-the-clock live support and a mobile app for staff. The main cost to watch is that prices are quoted through sales and the most useful distribution features sit in the Premium Plus and Platinum tiers, with add-ons billed per room. It suits independent hotels, B&Bs, and hostels that want one system for daily operations, and multi-property groups that need central control of rates and reservations.
What is Hotelogix?
Hotelogix is a cloud property management system for hotels, resorts, bed and breakfasts, serviced apartments, and hostels. It brings reservations, front desk operations, housekeeping, point of sale, and revenue management into one web-based system, so a property can run from a single set of records instead of separate spreadsheets and booking tools. It is built for operators who want one place to manage rooms, rates, and guest bills.
Front desk staff use the reservation and front desk modules to confirm bookings, assign rooms, and handle check-ins and check-outs. Housekeeping staff see room status in real time, and charges from the restaurant, spa, or minibar post directly to the guest folio. The channel manager syncs rates and room availability across online travel agencies, so a booking in one channel closes the room everywhere, while the web booking engine lets guests reserve directly from the hotel's website. Managers review performance on a dashboard, and the Hotelogix mobile app lets staff run operations from their phones, including offsite.
Hotelogix serves independent hotels, bed and breakfasts, hostels, serviced apartments, and multi-property groups. Pricing is organized into three plans, Premium, Premium Plus, and Platinum. Premium Plus adds GDS, channel manager, payment gateways, revenue management, and accounting integration, and Platinum allows six interfaces of the customer's choice. Pricing is quoted through sales, properties with more than 100 rooms receive a custom quote, and a free trial comes before a paid plan is chosen.
What sets Hotelogix apart from many property management systems is its breadth and its support model. The platform includes channel management, GDS distribution, loyalty, CRM, WhatsApp and SMS messaging, and a guest services app in the same system rather than as separate products. It offers 24/7 live support, serves customers in more than 100 countries, and provides its interface in 13 languages. The company was founded in 2008, is headquartered in Singapore, and has subsidiaries in India and the US, with central reservation and group reporting tools for multi-property operators.
Who it's for
- Independent hotels and B&Bs
- Hostels and serviced apartments
- Multi-property hotel groups
Who should look elsewhere
- Buyers who need published prices before speaking with sales
- Properties that want a free plan for ongoing use
Typical uses
- Managing reservations, check-ins, and check-outs from one dashboard
- Syncing rates and availability across online travel agencies
- Taking direct bookings through a hotel website
- Posting restaurant and spa charges to guest folios
- Controlling rates and reservations across multiple properties
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Hotelogix alternatives and comparisons
Hotelogix is the only hospitality property management product we list so far. Browse the category as more are added.