Mitti (by SafetyCulture) review
Bottom line
Mitti is a frontline operations platform that connects inspections, issue reporting, training, tasks and asset maintenance in one system. Its clearest strength is a free tier for teams of up to 10 people, with a Premium upgrade that is priced openly per seat. The main limits are that SSO, integrations and automated maintenance require Premium, and Enterprise pricing is only available on request. It suits multi-site operators and frontline teams that want inspections and corrective actions tied together.
What is Mitti (by SafetyCulture)?
Mitti is a frontline operations platform from SafetyCulture, a company founded in 2004 that began as a safety documents business and later built the iAuditor inspection app. It is designed for teams that run sites, shifts and standards from the floor rather than a desk. It addresses a common problem: inspection results, incident reports and maintenance requests end up on paper or in separate tools, so follow-up slips. Mitti brings these records into one system so problems can be seen, assigned and closed where they were found.
Day to day, supervisors build digital checklists and inspection templates, and workers complete them on web and mobile, with photos, signatures and issue reports captured as work happens. Anyone can flag a problem, and flagged items can be turned into tasks with owners and close-out steps. Team communications can be tracked so managers know who has read a message. Document management keeps procedures in one place, available on site or offline. The AI Assistant drafts checklists and training, and AI Issue Creation turns photos or voice notes into actionable issues.
Mitti serves freelancers, small businesses, mid-size companies and enterprises. Its customer list includes Coles, Sodexo, Toyota Material Handling and the Australian Open. Pricing is per seat. The Free plan supports up to 10 users with five active inspection templates and 300 AI credits per seat each month. Premium costs $24 per seat per month billed annually, or $29 billed monthly, and adds unlimited templates, advanced analytics, single sign-on and integrations. Enterprise is custom priced and adds SCIM provisioning, 24/7 priority support and a sandbox. Organizations running multiple sites can pay a fixed price per location with unlimited users.
What sets Mitti apart is the range of work it covers in one product. Inspections, training, contractor management, lone worker safety, sensor monitoring and asset maintenance share the same records and workflows. Its insurance offering uses operational data to tailor coverage, which links day-to-day site performance to risk. The platform holds ISO 27001:2022 and SOC 2 Type II certifications, and its AI features respect user permissions and do not train external models on customer data.
Who it's for
- Multi-site operators running daily inspections
- Small businesses moving from paper checklists to digital
- Companies with frontline workers and outside contractors
Who should look elsewhere
- Teams that need a non-English interface
- Desk-based organizations with no frontline workforce
Typical uses
- Daily site and shop floor inspections
- Frontline incident and issue reporting
- On-the-job training for new workers
- Preventive maintenance for equipment and vehicles
- Contractor site readiness checks
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