Phorest review
Bottom line
Phorest is a salon, spa and clinic management platform that covers booking, client records, point of sale and marketing in one place. Its clearest strength is depth for beauty and aesthetic businesses, including consultations, before-and-after photos, loyalty and automated rebooking. The main cost to watch is that pricing is not published, and branded apps, premium consultations and two-way SMS sit on higher tiers. Owners and managers of multi-staff salons or clinics that want one system for front desk, marketing and payments should consider it.
What is Phorest?
Phorest is management software for hair salons, beauty salons, nail salons, spas, barbershops and medi-aesthetic clinics. It combines appointment booking, client records, point of sale, staff rostering, marketing and payments in one system. The product targets lost revenue from no-shows and empty appointment slots. The company traces its start to a Dublin salon, where automated text reminders were built to cut missed appointments.
Day to day, front-desk staff manage one calendar that takes bookings by phone, website, Facebook, Instagram and a branded app. A waiting list fills cancelled slots, and rooms and equipment can be linked to services to prevent double bookings. Clients receive automated confirmations, reminders, rebooking prompts, no-show follow-ups and review requests by SMS and email. At checkout, staff take cash, card, vouchers, deposits, loyalty points and account payments, and stock levels update as products sell. Stylists and therapists track their own bookings and commissions in the PhorestGo app.
Phorest is built for independent owners, managers and multi-site operators. Businesses with several branches can switch between locations, share staff and stock across sites, and view reports by branch or side by side. Pricing is not published. Prospects request a quote, and the plans are named Starter, Grow, Ultimate and Elite. Each plan includes unlimited devices and unlimited staff, and the company positions its plans for businesses with three or more staff.
What sets Phorest apart from general scheduling tools is its depth in beauty and clinical work. Consultation forms, face-mapping, before-and-after photos, treatment packages and SOAP notes sit alongside the marketing suite. The Treatcard loyalty program lets clients spend points only on services they would not otherwise buy. Reputation tools prompt happy clients to post reviews to Google or Facebook with one click. Built-in payment processing and a Shopify integration keep retail and payments inside the same system.
Who it's for
- Multi-staff hair and beauty salons
- Medi-aesthetic and aesthetic clinics
- Spas with treatment packages and memberships
Who should look elsewhere
- Solo practitioners with no staff
- Businesses that need published pricing before requesting a demo
Typical uses
- Reducing no-shows with deposits and automated reminders
- Running SMS and email campaigns to win back lapsed clients
- Managing bookings and payments across several branches
- Documenting consultations with before-and-after photos
Phorest user reviews
No published reviews yet. Be the first.
Phorest alternatives and comparisons
Phorest is the only salon product we list so far. Browse the category as more are added.