Weave review
Bottom line
Weave is a patient communication platform that combines phone, texting, scheduling, reminders, payments, and reviews for healthcare practices. Its clearest strength is breadth, since text-to-pay, a unified inbox, and automated reminders replace several separate tools in the front office. The main cost to watch is the $199 monthly base plan, plus add-ons such as the Attract Bundle that require a quote before the final bill is known. Dental, veterinary, and multi-location medical practices that run a supported practice management system and want one vendor for patient messaging and payments should choose it.
What is Weave?
Weave is a patient communication platform built for healthcare practices, including dental, veterinary, medical, and physical therapy offices. It brings phone service, two-way texting, online scheduling, digital forms, reminders, payments, and review management into one system. It targets the front-office work that consumes staff time and leaves open appointments and unpaid balances.
Day to day, staff use Weave through a web browser or a desktop app. Call Pop handles incoming calls, and a unified inbox collects appointment requests, invoices, and digital forms. Automated missed-call texts reach patients who tried to call, and appointment reminders and confirmations go out by text, with patients able to confirm by replying with any affirmative response. Text-to-pay and automated payment reminders help collect balances. The newer experience adds scheduled texts, tags for filtering conversations, and a schedule view that shows open gaps. AI Receptionist, currently in early access, answers calls and texts around the clock, books appointments, and writes call summaries.
Weave sells to small and mid-size practices, and its listed customer types include freelancers, small businesses, mid-size businesses, and enterprises. The base plan starts at $199 per month and includes calling, texting, a mobile app, team chat, and call analytics. Practices add bundles on top of it. The Coordinate Bundle costs $149 per month and covers online scheduling, digital forms, and recall texts. The Attract Bundle adds reviews, email marketing, and bulk texting, with pricing available on request. No long-term contract is required, and discounts are offered for year-long terms.
What sets Weave apart is its focus on healthcare workflows. It connects with dozens of practice management and EHR systems, including Dentrix, Eaglesoft, eClinicalWorks, athenaOne, and ezyVet. Call Intelligence analyzes call recordings for patient sentiment and needs, and the Response Assistant drafts replies to online reviews. Weave also documents encryption, multi-factor authentication for internal systems, and HIPAA-oriented design.
Who it's for
- Dental practices
- Veterinary clinics
- Multi-location medical groups
- Practices that want phones and payments in one system
Who should look elsewhere
- Buyers who need a free plan or free trial
- Practices that want every price published before a demo
- Offices that do not use a supported practice management or EHR system
Typical uses
- Reducing no-shows with automated reminders and confirmations
- Filling open schedule slots with recall and reactivation texts
- Collecting patient balances with text-to-pay links
- Capturing after-hours calls and booking requests with AI Receptionist
Weave user reviews
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Weave alternatives and comparisons
Weave is the only appointment reminder product we list so far. Browse the category as more are added.