CounSol.com review
Bottom line
CounSol.com is a web-based practice management and clinical records system for counselors, combining scheduling, notes, billing, and client communication in one portal. Its clearest strength is the range of clinical and insurance features in a single login, backed by a personal account manager. The main costs to watch are the per-counselor surcharge on every plan and the separately billed add-ons, including controlled-substance e-prescribing at $70 per month per user. Solo and small private practices that want clinical documentation and client portal access in one place should consider it, while practices that need group video sessions should check first.
What is CounSol.com?
CounSol.com is a web-based practice management system for counselors, therapists, and other mental health clinicians. It puts client records, scheduling, billing, and secure communication in one login, so a practice doesn't need separate tools for each task. It is aimed at solo and small practices that see clients in person, online, or both and want less time spent on paperwork.
Day to day, the counselor sets availability in a private calendar, and clients book open time slots through a secure client portal. Automatic reminders go out 24, 48, or 72 hours before appointments by email, text message, or phone call recording. Treatment plans, progress notes, and session notes use customizable templates, and clients complete custom intake forms online. Clients can also write in a private journal and exchange secure messages with the counselor. Video and chat sessions run inside the portal with no software download, and claims can be submitted electronically as 837 EDI files through a third-party clearinghouse.
Freelancers and small businesses make up the typical customer base. Pricing is monthly across four plans: Standard at $49.95 per month, Standard Plus at $59.95, Premium at $64.95, and Premium Plus at $69.95, all shown as current prices against higher list prices. Each plan adds a per-counselor fee for additional counselors, and add-ons such as Wiley Practice Planners and e-Prescribing are billed separately. A 14-day free trial is available, and no credit card is required to start it.
What sets CounSol.com apart is the breadth of clinical and billing features inside a single counselor-focused system, along with a personal account manager assigned to each account. Many general scheduling tools stop at appointments and invoices, while this product also covers treatment planning, clinical documentation, and insurance claim handling. It also supports invoice payment through the client portal and connects with several payment processors, Google Calendar, and iCal sync.
Who it's for
- Solo counselors and therapists
- Small private counseling practices
- Practices offering online video or chat sessions
Who should look elsewhere
- Practices that need group video sessions
- Prescribers who need controlled-substance e-prescribing without add-on fees
- Users who need a free plan
Typical uses
- Online video and chat counseling sessions
- Electronic insurance claim submission
- Client intake forms and treatment planning
- Group session scheduling and registration
- Appointment reminders to reduce no-shows
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CounSol.com alternatives and comparisons
CounSol.com is the only mental health ehr product we list so far. Browse the category as more are added.