DonorPerfect review
Bottom line
DonorPerfect is a donor management CRM that brings donor records, online giving, email, and reporting into one system for nonprofits. Its clearest strength is the breadth of built-in tools, including Constant Contact email in every plan and a data migration service that moves existing records over. The main cost to watch is that prices are quoted rather than published, and several reporting, API, and automation features are reserved for higher tiers. It suits nonprofit development teams that want one system to replace scattered fundraising tools.
What is DonorPerfect?
DonorPerfect is fundraising software for nonprofit development teams. It combines donor records, donation processing, online giving, event management, and reporting in one CRM, so staff can stop tracking gifts across spreadsheets and separate tools. The product is made by SofterWare, Inc., a privately and employee-owned company that has been in business for more than 40 years.
Day to day, staff work from donor profiles that show each supporter's last gift, total given, and total gifts, along with a 0-100 Donor Score and indicators for monthly donors, major donors, and volunteers. Donation forms write gift data straight into donor records. Monthly giving runs on its own, processing bank account and credit card donations, updating expiring cards, and sending a thank-you email for each gift. Task management assigns follow-ups with due dates, and a pipeline view shows approaching deadlines. Custom fields can perform calculations, batch gift entry handles multiple gifts at once, and tribute gifts recognize both the donor and the person being honored. The DP Mobile app lets staff accept donations on the spot, log donor interactions, and use a Donors Near Me report to find nearby prospects.
The platform is built for development directors, fundraising assistants, executives and board members, volunteers, and communications staff. The vendor reports more than 11,000 nonprofits using it in the United States and Canada. DonorPerfect uses tiered plans named Core, Plus, and Pro, and prices are provided through a custom quote. The product data lists a starting price of $119. Constant Contact email marketing is included in every plan, and the Mailchimp integration can be set up for organizations that prefer it.
What sets DonorPerfect apart is how much of the fundraising workflow sits in one system. Email marketing is built in rather than sold separately, and online giving through Givecloud brings donor portals, custom domains, and suggested ask amounts into the same record. Migration is part of the service: the vendor maps and formats a donor database, matches existing records, pledges, and custom fields, and configures the system to the organization's needs. For organizations moving off a patchwork of tools, that handoff is often the deciding factor.
Who it's for
- Nonprofit development teams replacing spreadsheets
- Organizations running monthly giving programs
- Teams that want email, donations, and donor records in one system
Who should look elsewhere
- Buyers who need published pricing before requesting a quote
- Organizations that require a free plan
- Teams that need API-driven custom integrations on the entry tier
Typical uses
- Running monthly donor programs with automatic card and bank processing
- Consolidating donor records, email, and online giving
- Tracking in-person event donations from a mobile device
- Migrating a donor database from an older system
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