GorillaDesk review
Bottom line
GorillaDesk is route-priced field service software for pest control and green service companies, with scheduling, routing, invoicing, and chemical tracking in one web app. Its clearest strength is the combination of unlimited users on every plan and a 14-day trial with no card required. The main cost to watch is that GPS tracking requires Pro, multi-branch requires Growth, and AI agent conversations and SMS are billed on top of the subscription. Pick it if you run a pest control or lawn care team of one to 20 technicians and want booking and billing automated without per-user fees.
What is GorillaDesk?
GorillaDesk is field service software built mainly for pest control companies, with templates and workflows for lawn care, mosquito and termite work, wildlife control, pool service, and other green service and hybrid field trades. It runs scheduling, dispatch, routing, invoicing, and customer communication in one web-based system, so the office and technicians work from the same jobs and customer records. It targets the gap between booking a job and getting paid, which many small companies still bridge with spreadsheets, phone calls, and separate billing tools.
Day to day, the office builds schedules on a drag-and-drop calendar and assigns jobs to technician routes. Basic routing covers up to 25 stops at a time, and on Pro, Drive Matrix uses real-time street routing and drive times. Technicians record chemical applications in the field, and barcode scanning tracks traps and equipment. Invoices, estimates, and work orders are generated from the job record, while automated emails and texts handle appointment confirmations, reminders, and late payment notices. Customers pay through Stripe or Square, and on Pro they also get a customer portal for booking and documents.
Users are unlimited on every plan, and pricing is set per route, which means per technician who runs their own schedule. Crews that ride together share one route. Basic is $49 per month for the first route, Pro is $99, and Growth is $149, with added routes priced on a sliding scale. The product suits pest control companies with one to 20-plus technicians, and it is not designed as a large commercial ERP for operations with 50 or more technicians. A 14-day trial requires no credit card.
What stands out is the AI agent layer. Phone, SMS, web chat, and the client portal each have an agent that answers questions, captures leads, and books jobs into the same schedule the office uses. Agents are billed per completed conversation, at $1.00 for general answers and $1.75 for conversations that take an action such as booking. GorillaDesk also migrates data from competing platforms at no charge, which lowers the cost of switching.
Who it's for
- Pest control companies with one to 20 technicians
- Lawn care and mosquito control operators
- Small businesses that want AI-handled booking
Who should look elsewhere
- Large commercial operations with 50 or more technicians
- Buyers who need a free plan with no time limit
- Teams that need multi-branch reporting on a Basic budget
Typical uses
- Scheduling renewal routes and dispatching technicians each day
- Recording chemical applications for regulatory records
- Automating invoices, online payments, and late payment reminders
- Capturing and booking leads from calls, texts, and website chat after hours
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GorillaDesk alternatives and comparisons
GorillaDesk is the only pest control product we list so far. Browse the category as more are added.