Mindbody review
Bottom line
Mindbody is a full operating system for class and appointment-based fitness, wellness, and beauty businesses, covering scheduling, payments, client records, and reporting. Its clearest strength is the combination of booking tools with a consumer app and marketplace that brings in new clients. The main cost to watch is that Accelerate and Ultimate pricing requires a sales conversation, and the AI Concierge and advanced analytics sit on the top tier. Studios, gyms, spas, and salons that want booking, payments, and client acquisition in one system should consider it.
What is Mindbody?
Mindbody is business management software for fitness, wellness, and beauty businesses. It combines class and appointment scheduling, client records, payments, staffing, and reporting in one system. It is built for studios, gyms, spas, salons, and barbershops that book clients into classes or appointments and need one place to track memberships and sales, replacing a patchwork of separate scheduling, point-of-sale, email, and reporting tools.
Day to day, staff manage one schedule for classes, appointments, and staffing, and changes update in real time across every booking touchpoint. Front desk teams check clients in, sell memberships, products, and services, and process payments on the same checkout. Clients book through a branded website widget, the Mindbody app, or a custom branded app. Automated email and text campaigns, available on higher plans, send messages and re-engage lapsed clients, while built-in reporting shows sales, visits, and memberships.
Mindbody serves freelancers, small businesses, mid-size businesses, and enterprises, and it supports multi-location management with corporate-level controls. Pricing starts at $79 USD per location per month on the Starter plan, which includes business management tools, integrated payments, booking widgets, a business website, and a listing on the Mindbody app. The Accelerate and Ultimate plans are priced through sales, and unlimited users are included on every plan.
What sets Mindbody apart is its consumer marketplace. A listing on the Mindbody app puts a business in front of more than 3 million monthly shoppers, and the ClassPass integration connects studios to another booking audience. Through Playlist, the parent company's AI-powered platform, the software adds an AI Concierge that answers calls and books clients around the clock, plus AI Insights that flag at-risk or high-value clients. Many tools in the category handle booking alone, while Mindbody pairs booking and payments with a discovery channel in one system.
Who it's for
- Fitness studios and gyms running classes and memberships
- Spas, salons, and barbershops booking appointments
- Multi-location businesses that need corporate controls
Who should look elsewhere
- Businesses that need a published price for every tier before talking to sales
- Retailers without appointments or classes
Typical uses
- Booking group classes and managing class capacity
- Selling memberships, packages, and retail products at checkout
- Running a branded booking website and mobile app for clients
- Sending automated reminders and re-engagement campaigns by email and text
- Operating several studio locations from one account
Mindbody user reviews
No published reviews yet. Be the first.
Mindbody alternatives and comparisons
Mindbody is the only appointment scheduling product we list so far. Browse the category as more are added.