PestPac review
Bottom line
PestPac is a pest control operations platform that covers scheduling, route optimization, technician mobile work, customer self-service, billing and payments in one system. Its clearest strength is pest-specific depth, including termite inspections, integrated pest management and chemical tracking, paired with route optimization that adjusts to technician settings. Buyers should expect quote-based pricing with no free plan or trial, and the multi-branch and API features are reserved for the Enterprise package. Pest control companies with growing technician teams, especially those planning to add branches, are the best fit.
What is PestPac?
PestPac is business software built for pest control companies. It combines customer management, scheduling, routing, mobile field tools, billing, payments, compliance documentation and reporting in one system, so a pest business can move a customer from first contact through recurring service and payment without stitching together separate tools. PestPac is part of WorkWave, and the company reports that more than 2,300 pest control companies use the platform.
Day to day, office staff set service frequencies and schedule visits a month ahead, one day at a time, or on demand. Technician settings cover vacation and holiday time, start and end locations, and skill levels. RouteOp builds routes that honor customer time requests and adjusts when plans change. Technicians use the mobile app to see schedules and customer history, document findings and material applications with GPS maps and a sketch tool, add upsell service orders during a visit, and collect payment. Customers can review and sign proposals, pay invoices, and store payment methods for recurring billing.
The platform serves residential and commercial operators, from established local companies to multi-location firms. Franchisors and consolidators use the multi-branch functions to manage employees across branches and bring acquired companies onto one system. Pricing is organized into three packages, Small Business, Professional and Enterprise, and modules are added to fit each operation. PestPac does not publish prices, and buyers are directed to a consultant to build a package.
What sets PestPac apart is its focus on pest control work. It includes termite inspection and renewal tracking, integrated pest management with pest activity tracking and device scanning, multi-unit building management, chemical and inventory tracking, and Logbook tools for inspection reports and licensing information. Wavelytics adds decision intelligence dashboards that compare services completed, production, route completion and callback rates against pace targets. An API with webhooks, along with partner connections such as QuickBooks Online, lets teams link the system to accounting and fleet tools.
Who it's for
- Pest control companies with growing technician teams
- Residential route-based pest operators
- Multi-branch franchisors and consolidators
Who should look elsewhere
- Buyers who need published prices or a free trial
- Lawn care and cleaning businesses that need non-pest workflows
Typical uses
- Recurring residential pest control routes
- Termite inspection and renewal tracking
- Multi-unit building treatment compliance
- Multi-branch growth and acquisitions
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PestPac alternatives and comparisons
PestPac is the only pest control product we list so far. Browse the category as more are added.