Setmore review
Bottom line
Setmore is a booking page, shared calendar, and reminder system for service businesses that take appointments. Its clearest strength is a genuinely free plan for up to four users, with a Booking Page that can be shared across a website, social profiles, and Google Search. The main cost to watch is that Pro is priced per user, so every staff calendar adds to the bill, and SMS reminders and the Live Receptionist cost extra. Solo practitioners and small teams that want to start free and upgrade later should pick it.
What is Setmore?
Setmore is online appointment scheduling software for businesses that book clients by time slot, from salons and clinics to tutors and personal trainers. It replaces phone tag, paper calendars, and manual reminders with a shared calendar and a public Booking Page where customers choose an open time and pay in advance when the business requires it.
Day to day, the owner or staff set working hours, services, and holidays, and the Booking Page reflects that availability in real time. Each confirmed booking lands in the calendar automatically, and email or SMS reminders go out to customers before the appointment. The Booking Page can run as a standalone site with a custom URL or link to an existing website, Facebook, Instagram, and a QR code. Calendars can sync two ways with Google Calendar and Office 365, and Zoom or Google Meet links can be attached to appointments.
Setmore suits freelancers, small businesses, and mid-size teams, and the company also offers custom solutions for larger organizations. The Free plan costs $0 for up to four users and includes email reminders and app integrations. Pro costs $5 per user per month billed annually, or $12 billed monthly, and adds unlimited users, SMS and email reminders, payments, recurring appointments, and mobile apps. Billing is per user, and each staff calendar counts as a user even if that person does not have a login.
What sets Setmore apart is how many places it lets customers book from. Beyond the core calendar, it offers class and group booking, direct booking from Google Search and Maps, and Instagram and Facebook buttons. Businesses can also add a Live Receptionist service for calls, sold as a separate plan at $99 per month in the US. Setmore states that it offers HIPAA compliance with a signed Business Associate Agreement for healthcare practices, which many general calendar tools do not address.
Who it's for
- Solo practitioners and freelancers
- Salons, spas, and barber shops
- Tutors, trainers, and fitness studios
- Healthcare practices that need a BAA
Who should look elsewhere
- Large enterprises that need custom contracts without published pricing
- Teams that need many staff calendars on a tight budget
- Businesses that need phone answering on a plan outside the US
Typical uses
- Taking online bookings from a website or social profile
- Reducing no-shows with automated reminders
- Collecting deposits when customers book
- Managing staff schedules and vacation time
- Offering video consultations through Zoom or Google Meet
Setmore user reviews
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Setmore alternatives and comparisons
Setmore is the only appointment scheduling product we list so far. Browse the category as more are added.