SimplePractice review
Bottom line
SimplePractice is a web-based EHR and practice management platform for therapy and wellness clinicians, covering scheduling, documentation, telehealth, and insurance billing. Its clearest strength is the breadth of its billing and credentialing tools in one product, along with a 30-day free trial that requires no credit card. The main cost to watch is that the base price rises quickly once add-ons like ePrescribe, AI note-taking, or Insurance Navigator are added, and group features require the Plus plan. It suits solo and small group practitioners who want clinical records and billing handled together.
What is SimplePractice?
SimplePractice is web-based practice management software for therapists, psychiatrists, occupational therapists, speech-language pathologists, and other health and wellness professionals. It combines an electronic health record with scheduling, client intake, telehealth, and insurance billing, so clinicians can keep administrative work and clinical documentation in one place. The platform serves over 20 million clients and 250,000 practitioners.
Day to day, a practitioner sets availability, books clients online, and sends confirmations and reminders. Appointments sync with Google Calendar, Microsoft Outlook, and iCloud. Clinical notes, treatment plans, and intake forms live in the client record, and clients can use a client portal to complete forms and make online payments through Stripe. Telehealth sessions run inside the same system, and the Plus plan adds group appointments and group telehealth.
The product is built for solo practitioners and group practices. The free trial runs 30 days with no credit card required, and paid plans start at $49 per month for the Starter plan, with an introductory rate of $24.50 per month for the first three months. Essential costs $79 per month and Plus costs $99 per month, with additional practitioners on Plus at $74 each. Groups with six or more practitioners can request custom pricing and a consultation. Add-ons include Care Aide, an AI suite that includes Note Taker, and ePrescribe.
What sets SimplePractice apart is how far it extends into billing and credentialing. Electronic claims, claims scrubbing, eligibility verification, and claims tracking sit alongside the scheduling and charting tools. The company also offers a credentialing service that handles payer paperwork, and its sign-up offer includes free credentialing with up to two payers. The platform is HIPAA compliant and provides a business associate agreement.
Who it's for
- Solo therapists and counselors
- Small group therapy practices
- Occupational therapists and speech-language pathologists
- Practices that bill insurance
Who should look elsewhere
- Practices that need a permanent free plan
- Groups of six or more practitioners that want published self-serve pricing
- Teams that need software installed on their own servers
Typical uses
- Scheduling and reminders for a therapy practice
- Running telehealth sessions with clients
- Filing insurance claims and tracking payments
- Onboarding new clients through online intake forms
- Credentialing with insurance payers
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SimplePractice alternatives and comparisons
SimplePractice is the only appointment scheduling product we list so far. Browse the category as more are added.