The Receptionist for iPad review
Bottom line
The Receptionist for iPad is a cloud visitor check-in system that runs on iPad, with a kiosk option and a flat annual fee per site. Its clearest strength is support and onboarding that come at no extra cost, along with a 15-day free trial that needs no credit card. The main cost to watch is that SMS is not bundled in Core, SSO and SCIM require the Pro plan, and each separate postcode or zip code needs its own subscription. It suits single-site offices and multi-site businesses that want simple iPad check-in, and it is less suited to teams that need a free plan.
What is The Receptionist for iPad?
The Receptionist for iPad is a visitor management system that replaces a paper sign-in book or front desk log with an iPad check-in station. Visitors check in on the iPad, and the person they are meeting is alerted right away by email, text message, Slack, or Microsoft Teams. Every visit is stored in a cloud visitor log. The product is now part of the Sign In App family, and existing customers' pricing and billing stay the same during the transition.
Day to day, the front desk builds check-in flows with custom fields, buttons, and messages, so delivery drivers, contractors, employees, and guests can each be asked different questions. Badges can be printed with a drag-and-drop designer. Visitors can pre-register, and the Enhanced plan adds ID scanning and a registration portal. Staff use the Companion app on iOS, Android, or the web for smartphone sign-in, geofence auto sign-in, and live shared evacuation reports. Admins can search visit reports, schedule exports, and set how long visitor records are kept.
The product serves freelancers, small businesses, mid-size businesses, and enterprises. Pricing is per site per year. The Core plan costs $630, Enhanced costs $1,260, and Pro costs $1,890. Executive is quoted by sales for complex enterprise requirements. Each site needs its own subscription, and each plan includes unlimited employees, portal users, and monthly sign-ins.
What sets it apart is the hardware option and the support model. Receptionist in a Box ships as a fully assembled kiosk with an iPad included, and the software purchase is discounted when bought with it. Support is free and unlimited, including during the 15-day trial, and paying customers get an onboarding specialist at no extra cost. Privacy controls are built in: admins decide how much visitor information to collect and for how long, and deleted visit records can be permanently removed.
Who it's for
- Front desks at single-site offices
- Multi-site businesses with iPad check-in
- Teams that need evacuation headcounts
Who should look elsewhere
- Teams that need a free plan
- Organizations that require SSO on a basic plan
Typical uses
- Lobby visitor sign-in with photo capture
- Contractor and delivery driver check-in
- Emergency evacuation headcount
- Guest badge printing
- Pre-registered visitor arrivals
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The Receptionist for iPad alternatives and comparisons
The Receptionist for iPad is the only visitor management product we list so far. Browse the category as more are added.