TimeTap review
Bottom line
TimeTap is a configurable online scheduler for practices and businesses that juggle staff calendars, intake forms, and multiple locations. Its clearest strength is depth: custom booking flows, two-way calendar sync, client profiles, and an open API. The main cost to watch is that waitlists, travel time calculation, and the dedicated text number sit on the higher Business tier, and Enterprise pricing is custom. Pick it if you need configurable scheduling with HIPAA and GDPR compliance rather than a basic booking link.
What is TimeTap?
TimeTap is a web-based appointment scheduling platform for businesses that book clients, patients, or class seats through a shared online calendar. It addresses a common problem for service businesses: staff spend hours on phone bookings, double bookings across calendars, and manual reminders. TimeTap was built in 2006 for organizations with complex scheduling needs, and it is now part of SignUpGenius Companies.
Day to day, a business sets up its services, staff calendars, and locations, then publishes a booking page on its own site or through a hosted link. Clients choose a service and time, complete custom intake forms, and can be screened with qualifying questions before booking. Each booking creates or updates a client profile in TimeTap's built-in client management tools. Two-way calendar sync with Google Calendar and Microsoft Outlook adjusts availability when an appointment is booked on either side, which prevents double bookings. Automated text and email messages handle confirmations, reminders, follow-ups, and annual checkup notices.
TimeTap serves small practices, multi-location businesses, schools, and government agencies. Its pricing is tiered: Team Professional starts at $22.45 per month and Team Business is listed at $40.45 per month, with annual and monthly payment options. Pricing adjusts to the number of staff and locations, and an Enterprise plan is quoted on request. A 14-day free trial of the Professional and Business plans includes all features and does not require a credit card.
What sets TimeTap apart is its depth of configuration. Scheduling flows can be customized so clients pick a staff member, service, or class in a set order, and the booking site can be branded and embedded. Automated waitlists fill cancelled class seats, a travel time calculator uses Google Maps to add commute time between locations, and an open API connects bookings to other software. Those features make it a fit for buyers who have outgrown simpler booking tools.
Who it's for
- Medical and dental practices
- Wellness and massage studios
- Multi-location service businesses
- Organizations that run classes or seminars
Who should look elsewhere
- Buyers who need a free plan
- Solo users who only want a simple booking link
- Teams that require a native mobile app
Typical uses
- Online patient or client intake before appointments
- Booking classes with automated waitlists
- Scheduling staff across multiple locations with travel time
- Syncing bookings with Google Calendar or Outlook
- Sending automated reminders and follow-up messages
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TimeTap alternatives and comparisons
TimeTap is the only appointment scheduling product we list so far. Browse the category as more are added.