Kixie PowerCall & SMS review
Bottom line
Kixie PowerCall & SMS is a browser-based power dialer and business texting platform that logs every call and text to your CRM. Its clearest strength is multi-line dialing paired with local presence and caller ID reputation tools aimed at improving pickup rates. Buyers should budget for premium add-ons such as AI Human Voice Detection and ConnectionBoost, and expect to request pricing before they can compare tiers. Outbound sales and SDR teams that work from a CRM and want to test the product with a 7-day free trial should be the ones to pick it.
What is Kixie PowerCall & SMS?
Kixie PowerCall & SMS is a cloud calling and texting platform built for sales teams. It addresses the time reps lose dialing numbers by hand, leaving voicemails, and typing notes after each call. The product runs in a web browser and combines a power dialer, business SMS, a contact center, and call analytics in one account.
Reps load a list of leads, and the dialer places the calls for them. The Single-Line PowerDialer works one line at a time, while the Multi-Line PowerDialer dials up to four lines simultaneously. An optional AI Human Voice Detection add-on tries to tell a live person from a recording so reps connect to people rather than voicemail. Reps can also send SMS templates, drop prerecorded voicemails, and use click-to-call from the browser. Shared Team SMS inboxes let several people answer the same text thread and leave internal notes. Calls, texts, outcomes, and recordings are logged to the CRM automatically, and live leaderboards show activity as it happens.
Kixie is aimed at inside sales, business development, marketing, revenue operations, and customer support teams. Its typical customers range from freelancers and small businesses to mid-size companies and enterprises. Pricing starts at $8.75 per user per month, and plan prices are provided on request. The lineup has three tiers: Professional, Single-Line PowerDialer, and Multi-Line PowerDialer, with calling unlimited within the US and Canada on each. A 7-day free trial requires no credit card.
What sets Kixie apart is its focus on outbound connection rates and compliance. ConnectionBoost adds local presence dialing and monitors outbound numbers for "Spam Risk" or "Scam Likely" labels. Calling workflows can check lists against the National Do Not Call Registry and internal suppression lists. Intelligent call routing uses CRM fields to direct each caller to the right agent. Native integrations cover HubSpot, Salesforce, Zoho, and Pipedrive, along with Zapier and Make, and a developer API is available to enterprise customers.
Who it's for
- Outbound sales and SDR teams
- Inside sales teams that work from a CRM
- Small businesses focused on local presence calling
Who should look elsewhere
- Buyers who need a free plan
- Teams that need self-serve published pricing
- Developers without an enterprise account who need API access
Typical uses
- Outbound lead follow-up with a power dialer
- Local presence calling to raise pickup rates
- Logging calls and texts to a CRM automatically
- Screening calling lists against the National Do Not Call Registry
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