SuperSaaS review
Bottom line
SuperSaaS is a configurable booking system that handles appointments, classes, rooms and rentals in one account. Its clearest strength is pricing: every feature is included on every paid plan and staff are not billed per seat. The main cost to watch is volume, since higher tiers are priced by future appointments and past reservations, and SMS reminders depend on a separately configured provider. It suits organizations that run several kinds of bookings and want unlimited staff without per-user fees.
What is SuperSaaS?
SuperSaaS is online booking and appointment scheduling software for businesses and organizations of any size. Customers book appointments, classes, rooms and rentals around the clock through a booking page or a schedule embedded on an existing website. Automatic confirmations and reminders reduce the phone calls and back-and-forth messages that scheduling usually creates. The company was founded in Amsterdam in 2007 and is built for organizations whose scheduling goes beyond a single one-on-one meeting link.
Day to day, an administrator sets availability, defines services with their own prices and durations, and decides which days and hours customers can book. Staff and rooms can be combined in one booking, so a treatment only appears as available when both a therapist and a room are free. Group classes have capacity limits and waiting lists that notify customers when a spot opens. Recurring series can follow patterns such as the second Saturday of every month, and booking limits can be set per user. Two-way sync with Google Calendar and Outlook keeps busy times current, and customers can pay online through PayPal or Stripe.
Teams in education, sports and fitness, public services, healthcare and beauty use the platform, along with many other kinds of businesses. The pricing model charges for usage rather than headcount. The free plan allows 50 future appointments and 50 registered users, and paid plans start at $9 per month with unlimited registered users. Higher tiers scale by future appointments and past reservations, up to $180 per month for 15,000 future appointments. Every paid plan includes every feature, and there are no per-seat fees, so adding staff or schedules does not raise the bill.
What sets SuperSaaS apart is how far its rules, layout, forms and notifications can be configured. The software is shaped to match an existing workflow rather than requiring the business to change how it works. Where many scheduling tools price per user, SuperSaaS prices by booking volume. The interface is available in 35 languages, and developers can work with webhooks and an API. Integrations include Zoom, Google Meet, Twilio, Slack and Microsoft 365.
Who it's for
- Studios offering classes and workshops
- Service businesses with staff and rooms
- Schools, clinics and sports facilities
- Organizations that rent equipment or rooms
Who should look elsewhere
- Teams that need a dedicated mobile app
- Users who only need a simple one-on-one meeting link
- Non-commercial users with very high booking volume
Typical uses
- Booking treatment rooms with therapists
- Group fitness and dance class sign-ups
- Equipment and vehicle rental reservations
- Tutoring and driving lesson scheduling
- Parent-teacher meeting slots
SuperSaaS user reviews
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SuperSaaS alternatives and comparisons
SuperSaaS is the only appointment scheduling product we list so far. Browse the category as more are added.