TouchBistro review
Bottom line
TouchBistro is a restaurant-only POS that combines tableside ordering, floor plans, kitchen display, inventory, reporting, and guest tools in one cloud platform. Its clearest strength is the breadth of connected functions and a long list of integrations with accounting, inventory, and delivery software. The main cost to watch is that the POS software starts at $69 per month, the hardware and payments bundle starts at $99 per month, and no free plan is offered. Restaurant operators who want one system for front of house and back of house should pick it, while food trucks, caterers, and retail businesses should look elsewhere.
What is TouchBistro?
TouchBistro is a cloud-based point of sale and restaurant management system built for restaurants, bars, breweries, and wineries. It brings front-of-house service, kitchen and inventory work, and guest engagement tools onto one platform, so operators do not need separate products for ordering, payments, reporting, and reservations. The company reports more than 16,000 restaurants powered, more than 64,000 terminals deployed, and over $14 billion in payments processed annually.
Day to day, staff take orders at the table on a mobile POS, split bills, and move guests between tables without losing the check. A floor plan maker lets managers add tables, walls, and sections, and those changes sync with the in-venue layout. Staff get unique permissions that control which employees can access which functions. A kitchen display system connects front and back of house so orders are fulfilled on time, and a customer-facing screen lets diners confirm their order before it goes to the kitchen. Managers can view more than 50 reports that update in real time from anywhere, and daily sales reports can be emailed to key team members automatically.
TouchBistro serves full-service and fine dining restaurants, quick-service and fast casual concepts, family style and multi-unit groups, and bars, clubs, breweries, and wineries. Pricing starts at $69 per month for the POS software, which covers tableside ordering, floor plan and table management, menu management, staff management, and reporting and analytics. The Essentials Bundle starts at $99 per month and adds software, hardware, and payments with $0 upfront hardware. No free plan is offered.
Compared with typical POS tools, TouchBistro ties more of the business into one system. Inventory management, labor scheduling, and profit management sit alongside payment processing, commission-free online ordering on the restaurant's own website, reservations with a digital waitlist, loyalty programs, and gift cards. Its integration catalog includes accounting tools such as QuickBooks Online Advanced and Xero, inventory platforms such as Craftable and Marketman, and delivery connectors such as Deliverect and UrbanPiper, and an API is available. The product is designed only for restaurants, which keeps its feature set focused on food service.
Who it's for
- Full-service and fine dining restaurants
- Quick-service and fast casual concepts
- Bars, clubs, breweries, and wineries
- Multi-unit restaurant groups
Who should look elsewhere
- Food trucks
- Catering companies
- Retail businesses
Typical uses
- Taking orders and splitting checks at the table
- Managing floor plans, table turns, and waitlists
- Running kitchen display and front-of-house coordination
- Tracking food costs and inventory alongside sales
- Running loyalty, gift card, and online ordering programs
TouchBistro user reviews
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TouchBistro alternatives and comparisons
TouchBistro is the only restaurant pos product we list so far. Browse the category as more are added.