Brevo vs Mailchimp vs Adobe Campaign: Features, Pricing and Reviews Compared
- Starting price
- $9/mo · free plan
- Ease of use
- 8.4
- Functionality
- 8.6
- Value for money
- 9.0
- Customer support
- 7.8
Best for
- Businesses with 10,000+ contacts who send a few campaigns a month
- Companies that want email, SMS, WhatsApp and transactional messages on one account
- Ecommerce stores on WooCommerce, PrestaShop or Magento
- Starting price
- $13/mo · free plan
- Ease of use
- 8.6
- Functionality
- 8.8
- Value for money
- 6.8
- Customer support
- 7.3
Best for
- Small businesses and nonprofits sending newsletters and promotions to a modest list
- Shopify, WooCommerce and Squarespace stores that want abandoned-cart and product-recommendation emails
- Teams without a designer who need templates and a drag-and-drop editor that just work
- Starting price
- $15/user/mo
- Ease of use
- 7.3
- Functionality
- 7.1
- Value for money
- 6.0
- Customer support
- 7.6
Best for
- Enterprises coordinating email, mobile, and offline campaigns
- Marketing teams that need event-triggered customer journeys
- Organizations connecting campaigns to Oracle CRM or Tableau
Our verdict
Brevo comes out ahead at 85/100 versus Mailchimp at 80 and Adobe Campaign at 70. Unlimited contacts; pay for emails sent. Brevo is the better fit for businesses with large lists that want to pay per email, not per contact. Mailchimp makes more sense if you need easy editor and a huge template library.
On Brevo: Brevo is the best-value email marketing platform for businesses with a large list and modest send volume, because it charges by emails sent rather than contacts stored. It also bundles SMS, WhatsApp, live chat, transactional email and a simple CRM, which few rivals do at this price. The editor and templates are a step behind Mailchimp, and the free plan's 300-a-day cap makes campaigns slow, but for most small businesses the economics win.
Features comparison
The 8 email marketing capabilities we check on every product, ordered by importance to buyers.
| Feature | Importance | Brevo | Mailchimp | Adobe Campaign |
|---|---|---|---|---|
| Drag-drop editor | 90% | Included | Included | Not included |
| Automations | 84% | Included | Included | Included |
| Segmentation | 78% | Included | Included | Included |
| Signup forms | 69% | Included | Included | Not included |
| A/B testing | 61% | Included | Included | Included |
| Landing pages | 47% | Included | Included | Included |
| SMS | 39% | Included | Included | Not included |
| API access | 31% | Included | Included | Included |
What stands out in each
Volume-based pricing
You store unlimited contacts on every plan and pay for emails sent. A 30,000-contact list sending one newsletter a month costs a fraction of what contact-priced platforms charge.
Multichannel messaging
SMS, WhatsApp, push and web chat live in the same account with pay-as-you-go credits, and the automation builder can mix channels in one workflow.
Marketing automation
Business plans include a visual workflow builder with triggers from site activity, purchases and contact attributes, plus lead scoring. Free and Starter get basic automations for up to 2,000 contacts.
Transactional email and SMTP
A reliable transactional service with API, SMTP relay and real-time logs is included, so developers can send receipts and alerts without a separate provider.
Email builder and templates
A drag-and-drop editor with a large template library, brand kit, and generative AI for copy and layouts. Emails render reliably across clients, and the creative assistant produces usable designs for people without a designer.
Automations and Customer Journeys
Essentials covers single-trigger automations (welcome, abandoned cart, re-engagement). Standard unlocks the Customer Journey Builder with branching logic, delays and conditions, which is where Mailchimp becomes a real marketing automation tool.
Audience management and segmentation
Tags, groups and behavioural segments; Standard adds predictive segmentation (likely-to-buy, customer lifetime value) using ecommerce data. One audience per account is the recommended model, which simplifies pricing.
Ecommerce integrations
Native connections to Shopify, WooCommerce, BigCommerce and others pull order data into the audience for product recommendations, purchase-based segments and revenue reporting per campaign.
Cross-Channel Campaign Management
Campaigns can be designed and delivered across email, mobile, offline, and other channels from one console. Teams can coordinate timing and messaging so customers see consistent communication across every channel.
Workflows and Event Triggers
Event-triggered actions and workflow management send messages automatically when a customer takes or skips an action. This lets teams build journeys that respond to behavior rather than relying on fixed send dates.
Segmentation and Dynamic Content
Segmentation and list management let marketers group contacts by attributes and behavior. Dynamic content changes what each recipient sees within the same campaign, which keeps messages relevant across large audiences.
A/B and Multivariate Testing
Built-in A/B and multivariate testing compares message variations against each other. Marketers can use the results to improve open, click, and conversion rates before rolling out wider sends.
Pricing comparison
Brevo starts at $9/mo with a free plan; Mailchimp starts at $13/mo with a free plan; Adobe Campaign starts at $15/user/mo (Free trial). Plans are shown as the vendors publish them; the BSR Value subscore reflects what you get for the money.
Free
300 emails a day, unlimited contacts, drag-and-drop editor.
- 300 emails/day
- Unlimited contacts
- Email editor and templates
- Transactional email
Starter
No daily cap, basic reporting, remove branding as an add-on.
- From 5,000 emails/month
- No daily sending limit
- Basic statistics
- Email support
Business
Marketing automation, A/B testing, send-time optimisation, phone support.
- Marketing automation
- A/B testing
- Predictive sending
- Landing pages
Enterprise
Sub-accounts, dedicated IP, SSO and a customer success manager.
- Sub-accounts
- Dedicated IP
- SSO
- Personalised support
Starter and Business prices scale with monthly email volume; 20,000 emails on Business costs noticeably more than the $18 headline. Removing the Brevo logo on Starter is a paid add-on. SMS and WhatsApp are prepaid credits billed by country. Marketing automation on Free and Starter is capped at 2,000 contacts.
Value for money: 9.0/10 · Monthly, Annual, Cancel anytime · Vendor pricing page ↗
Free
Up to 500 contacts and 1,000 sends a month with Mailchimp branding.
- 500 contacts
- 1,000 emails/month
- Basic templates
- Forms and landing pages
Essentials
Removes branding, adds scheduling, A/B testing and 24/7 email support.
- Remove Mailchimp branding
- A/B testing
- Scheduled sends
- Basic automations
Standard
Customer journeys, send-time optimisation, dynamic content and predictive segmentation.
- Customer Journey Builder
- Send-time optimisation
- Dynamic content
- Predictive segmentation
Premium
Advanced segmentation, multivariate testing, phone support and unlimited seats.
- Unlimited seats and roles
- Multivariate testing
- Advanced segmentation
- Phone and priority support
Prices scale with contact count, and unsubscribed and non-subscribed contacts have historically counted toward the total. Monthly send limits apply per plan (for example 10x contacts on Essentials). Overages are billed automatically. Transactional email (Mailchimp Transactional) is a separate paid product.
Value for money: 6.8/10 · Monthly, Pay as you go credits, Cancel anytime · Vendor pricing page ↗
Starting at $15/user/mo. Plan breakdown not published yet.
Pricing starts at $15 per user per month, and a free trial is available, but no free plan is offered. Costs scale with the number of users on the account.
Value for money: 6.0/10
Integrations comparison
No integrations in common · 6 only in Brevo · 6 only in Mailchimp · 8 only in Adobe Campaign. Logos link to our review when we cover the tool.
SquarespaceWhich one is best for my use case?
Who each product is built for, who should look elsewhere, and the jobs it gets bought for, from our editorial review and the vendor's own customer profile.
Ideal for
- Businesses with 10,000+ contacts who send a few campaigns a month
- Companies that want email, SMS, WhatsApp and transactional messages on one account
- Ecommerce stores on WooCommerce, PrestaShop or Magento
Not for
- Teams that want the most polished templates and design tools
- High-volume daily senders on the free plan
- Marketers who need deep ecommerce analytics and predictive segmentation
Common use cases
Sells to: Freelancers, Small businesses, Mid-size companies, Enterprises. Common industries: Ecommerce, Retail, SaaS and technology, Nonprofits, Education, Travel and hospitality.
Ideal for
- Small businesses and nonprofits sending newsletters and promotions to a modest list
- Shopify, WooCommerce and Squarespace stores that want abandoned-cart and product-recommendation emails
- Teams without a designer who need templates and a drag-and-drop editor that just work
Not for
- Lists over ~20,000 contacts, where per-contact pricing gets expensive
- Businesses that need SMS, WhatsApp and transactional email on one bill (Brevo does this)
- Marketers who need multi-branch automation on the lower tiers
Common use cases
Sells to: Freelancers, Small businesses, Nonprofits, Mid-size companies. Common industries: Ecommerce, Retail, Nonprofits, Creative and media, Hospitality, Education.
Ideal for
- Enterprises coordinating email, mobile, and offline campaigns
- Marketing teams that need event-triggered customer journeys
- Organizations connecting campaigns to Oracle CRM or Tableau
Not for
- Teams that need a free plan
- Buyers who need only basic email sending
- Small teams that want a flat price regardless of headcount
Common use cases
Sells to: Freelancers, Small businesses, Mid size businesses, Enterprises.
Support, training and setup
How you get help, how you learn the product, and how fast you can be running.
- Support score
- 7.8/10Leads
- Ease of use
- 8.4/10
- Support channels
- Email (Starter+)
- Live chat and phone (Business+)
- Help center
- Customer success manager (Enterprise)
- Training
- Brevo Academy
- Documentation
- Webinars
- Onboarding (Business+)
- Deployment
- Cloud / SaaS
- iOS app
- Android app
- Typical setup
- Same day
- Languages
- English, French, Spanish, German, Italian, Portuguese
- Support score
- 7.3/10
- Ease of use
- 8.6/10Leads
- Support channels
- Email and chat (paid plans)
- Phone (Premium)
- Help center
- Onboarding specialist (Standard+)
- Training
- Documentation
- Video tutorials
- Webinars
- Mailchimp Academy
- Deployment
- Cloud / SaaS
- iOS app
- Android app
- Typical setup
- Same day
- Languages
- English, Spanish, French, German, Portuguese, Italian
- Support score
- 7.6/10
- Ease of use
- 7.3/10
- Support channels
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat
- Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- Deployment
- Web
- Typical setup
- Not published
- Languages
- Not published
Security and reliability
Certifications and controls as published by each vendor. We list them; we don't audit them.
- Security
- GDPR
- ISO 27001
- Two-factor authentication
- SSO (Enterprise)
- EU data hosting
- Public API
- Yes
- Mobile apps
- None published
- Company
- Paris, France · 800+ employees · founded 2012
- Security
- GDPR
- Two-factor authentication
- SOC 2 (via Intuit)
- Data encrypted in transit and at rest
- Public API
- Yes
- Mobile apps
- iOS · Android
- Company
- Atlanta, GA · 1,000+ employees · founded 2001
- Security
- CAN-SPAM compliance
- Spam blocker
- Public API
- Yes
- Mobile apps
- None published
- Company
- Not published
Pros and cons
Our editors' pros and cons for each product. No user reviews have been published for these products yet.
Pros
- Unlimited contacts; pay for emails sent
- Built-in SMS, WhatsApp and transactional email
- Generous free plan
Cons
- Fewer templates and polish than Mailchimp
- Daily send limit on the free plan
- Some advanced features need the Business plan
Pros
- Easy editor and a huge template library
- Integrates with almost every e-commerce and CRM platform
- Free plan to get started
Cons
- Costs rise steeply as the contact list grows
- Free plan has become very limited
- Phone support only on the top tier
Pros
- Combines email, mobile, offline, and other channels in one campaign platform, so teams do not need separate tools for each channel.
- Event-triggered actions and workflow management let campaigns respond to individual customer behavior.
- A/B and multivariate testing are built in, so message variations can be compared inside the same campaign.
- An API and integrations with Oracle CRM On Demand, Tableau, and Qualtrics support connections to existing systems.
- Training options range from in-person and live online sessions to webinars, documentation, and videos, with 24/7 live representative support.
Cons
- Pricing starts at $15 per user per month, so total cost rises with every added seat.
- No free plan is offered; access begins with a free trial.
- Four product versions are offered, Campaign v8 Client Console, Campaign v8 Web User Interface, Campaign Classic v7, and Campaign Standard, so buyers must choose a version carefully.
- Moving from Campaign Standard to Campaign v8 requires a migration process that the vendor documents separately.
Full side-by-side table
Brevo leads in 9 of 11 rows where they differ. Green marks the leader in each row.
| Feature | Brevo Best for businesses with large lists that want to pay per email, not per contact | Mailchimp Best for small businesses that want a familiar, template-driven email tool | Best for enterprise marketing teams coordinating email, mobile, and offline campaigns from one data set |
|---|---|---|---|
| Scores | |||
| BSR score | 85 | 80 | 70 |
| Ease | 8.4 | 8.6 | 7.3 |
| Features | 8.6 | 8.8 | 7.1 |
| Value | 9.0 | 6.8 | 6.0 |
| Support | 7.8 | 7.3 | 7.6 |
| Pricing | |||
| Starting price | $9/mo | $13/mo | $15/user/mo |
| Free plan | Included | Included | Not included |
| Free trial | — | — | Free trial |
| Features | |||
| Features included | 8 / 8 | 8 / 8 | 5 / 8 |
| Drag-drop editor | Included | Included | Not included |
| Automations | Included | Included | Included |
| A/B testing | Included | Included | Included |
| Landing pages | Included | Included | Included |
| SMS | Included | Included | Not included |
| Segmentation | Included | Included | Included |
| Signup forms | Included | Included | Not included |
| API access | Included | Included | Included |
| Details | |||
| Biggest strength | Unlimited contacts; pay for emails sent | Easy editor and a huge template library | Combines email, mobile, offline, and other channels in one campaign platform, so teams do not need separate tools for each channel. |
| Biggest weakness | Fewer templates and polish than Mailchimp | Costs rise steeply as the contact list grows | Pricing starts at $15 per user per month, so total cost rises with every added seat. |
| Platforms | Web, iOS, Android | Web, iOS, Android | Web |
| Best fit | 1–100 users | 1–50 users | Freelancers, Small businesses, Mid size businesses, Enterprises |
Brevo vs Mailchimp vs Adobe Campaign: FAQs
Is Brevo better than Mailchimp?
Brevo scores 85/100 against Mailchimp's 80, a 5-point lead. Unlimited contacts; pay for emails sent. Mailchimp is the better pick if easy editor and a huge template library matters more to you.
Which is cheaper, Brevo or Mailchimp or Adobe Campaign?
Brevo has the lowest starting price at $9/mo and offers a free plan. Mailchimp starts at $13/mo; Adobe Campaign starts at $15/user/mo. Per-user pricing, annual discounts and add-ons change the real total, so price out your actual seat count.
Which has more features?
Brevo covers 8 of the 8 email marketing features we track, including Drag-drop editor, SMS, Signup forms which not every product here offers.
Do Brevo and Mailchimp integrate with the same tools?
They publish different integration lists. Brevo lists Magento, PrestaShop, WordPress, Pipedrive; Mailchimp lists BigCommerce, Squarespace, Wix, QuickBooks Online; Adobe Campaign lists Oracle CRM On Demand, ClickTale, Litmus, Qualtrics Market Research.
How this comparison was made
Each product was scored on the same four subscores (Ease, Features, Value, Support) from the vendor's published pricing and documentation, our editorial review, then combined into a 100-point BSR score. Hands-on tested: Brevo, Mailchimp. Feature checks use one list per category; plans, integrations, support and security come from what each vendor publishes and are refreshed when listings change. Green marks the leader in a row. Sponsored placements are labeled elsewhere on the site and never touch a comparison. Full methodology →