Peek Pro review
Bottom line
Peek Pro is a booking and point-of-sale system built around direct online revenue for tour, activity, and rental operators. Its clearest strength is the revenue toolkit: abandoned-booking recovery, waitlists, dynamic pricing, and add-on upsells work together on the booking flow. The main cost to watch is pricing, which is custom and commission-based, with no published rates, free plan, or free trial. Pick Peek Pro if you sell directly to guests and want the booking page, POS, and waivers in one system.
What is Peek Pro?
Peek Pro is online booking and operations software for tour, activity, rental, and attraction businesses. It runs the booking page guests use to buy tickets, the point-of-sale system staff use at a dock or counter, and the back-office tools that keep inventory, staff, and equipment organized. It targets revenue that operators commonly lose between interest and purchase: guests who abandon checkout, sold-out time slots, and walk-up customers who are never offered an add-on.
Day to day, operators set up activities, availability, and resources such as boats, bikes, or vehicles, then tag and bulk assign inventory, equipment, and employees across activities. Guests book through an online flow that the operator can fit to their brand, and they receive automated confirmations and reminders. Guests can self-reschedule, and digital waivers can be signed before arrival. Equipment rentals can take security deposits, card holds, and photo documentation. Staff use the POS to take walk-up bookings and sell add-ons on the spot. Abandoned-booking follow-ups go out by SMS and email, and automated waitlists let guests join with one tap and receive a link when a spot opens. Native iOS and Android apps let owners manage the business from a phone.
The product is built for freelancers, small businesses, mid-size businesses, and enterprises. Its industry pages cover water activities such as kayak and jet ski rentals, land tours such as ATV and bike rentals, and attractions such as zipline parks and haunted experiences. Peek Pro does not publish prices. Pricing is custom and quote-based, and the company's blog describes it as commission-based. There is no free plan or free trial, so the path to a quote runs through a demo request.
What sets Peek Pro apart from scheduling tools that stop at calendars is the revenue layer. Dynamic pricing uses data to adjust rates, with minimums and maximums set by the operator. Peek Protect lets guests add booking protection at checkout, and the operator keeps 100% of revenue on cancellations. Store credit turns cancellations into credit for future bookings. The Peek Reseller Hub and Affiliate Hub handle third-party distribution, with affiliate payouts made only on confirmed bookings. Gift cards and memberships add year-round sales, and Peek Capital offers loans and credit from $1K to $5M for operators who want to add fleet or locations.
Who it's for
- Tour and activity operators selling direct online
- Equipment rental businesses that take deposits
- Attractions with walk-up ticket sales
Who should look elsewhere
- Buyers who need a published monthly price
- Teams that want a free plan or trial
- Businesses that only need a basic calendar
Typical uses
- Direct online ticket and activity sales
- Walk-up point of sale at a rental counter or dock
- Waitlists for sold-out tours
- Equipment rentals with security deposits and waivers
- Multi-location booking and staff scheduling
Peek Pro user reviews
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Peek Pro alternatives and comparisons
Peek Pro is the only tour operator product we list so far. Browse the category as more are added.
