Teamwork.com review
Bottom line
Teamwork.com is a client work platform that connects project delivery, resourcing, time tracking and billing so firms can monitor margin while projects run. Its clearest strength is the depth of its profitability and capacity views, which show budget use, billable time and utilization for each client and person. The main cost to watch is that plan prices are not published and must be requested, so budgeting requires a sales conversation. It suits agencies, consultancies and IT services firms that bill clients by time or project and want live financial control.
What is Teamwork.com?
Teamwork.com is a professional services automation platform built for agencies, consultancies, IT services firms and implementation teams that sell time and deliverables to clients. It combines project management, resource planning, time tracking, budgeting and invoicing so firms can see whether each client project is making money while the work is still underway. It targets a familiar set of problems: quotes built on guesses, scope creep that erodes margin, and numbers spread across too many tools to trust at month end.
Day to day, project managers build plans with tasks, milestones and Gantt timelines, then assign work to people. Team members log time with a built-in timer or timesheets, and time approvals keep records clean before anything is billed. Budgets can be set as fixed fee, retainer, or time and materials, with budget notifications that alert managers when spending drifts off plan. Clients can be added as users with customized access to comment, add tasks, log time and review files through Proofs, which keeps feedback in one historical log. Account managers use a clients view to see profitability and the billable-to-unbillable time split across every project for one client.
The platform is aimed at small, mid-size and enterprise firms that run client work. A 14-day trial is available with no credit card required, and a free plan is offered. Pricing is provided on request. Firms can set custom billable and cost rates, track in multiple currencies, and automate invoices through integrated accounting.
What sets Teamwork.com apart is its focus on margin rather than task tracking alone. Profitability reports, cost rates and billable rates let firms compare actual cost with billable value on each project. AI tools, including an AI profitability forecaster and agents that flag risk, run on the firm's own delivery data rather than generic benchmarks. Resource planning shows availability by skill or role so managers can price work against real capacity. Native connections to accounting tools such as Xero and QuickBooks Online, along with CRM tools like HubSpot and Salesforce, move billing and deal data between systems.
Who it's for
- Agencies billing by time or retainer
- IT services and implementation firms
- Consultancies tracking billed value against rate cards
Who should look elsewhere
- Internal teams with no billable client work
- Buyers who need published prices before a sales call
Typical uses
- Tracking margin by client, project and retainer
- Forecasting staff capacity months ahead
- Managing client feedback and approvals with Proofs
- Syncing project time and billing with accounting tools
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Teamwork.com alternatives and comparisons
Teamwork.com is the only professional services automation product we list so far. Browse the category as more are added.